Shipping policy
📦 Shipping & Delivery Policy
⏳ 1. Order Processing Time
All orders are processed and shipped within 1-3 business days (excluding weekends and holidays) ⏰ after payment confirmation. During peak seasons, processing may take slightly longer - we'll notify you by 📧 email if any delays occur.
🚚 2. Shipping Methods & Delivery Times
We offer:
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🆓 Standard Shipping (FREE Worldwide): 7-25 business days 🌍
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⚡ Expedited Shipping (Extra Cost): 5-7 business days ✈️
📢 Note: Delivery times are estimates only. Customs clearance 🛃 or local carrier delays may occur.
🌎 3. Shipping Destinations
We ship worldwide to most countries. Customers are responsible for any import duties 💰 or taxes.
🔍 4. Package Tracking
You'll receive a 📨 shipping confirmation with tracking number. Track your package here:
🔹 17Track Global Tracking: https://www.17track.net/en
❓ 5. Shipping Issues
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📦 If tracking shows "Delivered" but you haven't received it, please check with local post office 🏣 first
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💔 For damaged packages upon arrival, please 📸 take photos immediately
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❗ We're not responsible for lost packages due to wrong shipping address 📍
🔄 6. Returns & Undeliverable Packages
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↩️ Returned packages due to invalid addresses will require additional 💵 shipping fees for resending
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🛒 See our Return Policy for exchanges/refunds
📞 7. Contact Us
Need help? Reach us at:
📧 Email: Chromeglasses@hotmail.com
📱 WhatsApp: +86 15807553898
💖 We're happy to assist!